Privacy policy

Privacy Policy

Last updated: October 22, 2026

This policy explains how mergenora ('we', 'us') collects, uses and shares personal information when you visit or buy from our website.

Information we collect

  • Contact and order details: name, email address, phone number, shipping and billing address, and the items you order.
  • Device and usage data collected through cookies and similar technologies, such as IP address, browser type, pages viewed and referring site.
  • Payment information is handled by our payment processors. We do not store your full card number.

How we use your information

We use your information to process and ship orders, communicate with you, provide customer support, prevent fraud, improve our website and, where permitted, send you marketing messages that you can opt out of at any time.

Sharing

We share information with service providers that help us run our store, such as Shopify, payment processors, shipping and fulfillment partners, and analytics and advertising platforms (for example Meta). We may also disclose information when required by law. We do not sell your personal information for money. Some sharing with advertising partners through cookies may count as a sale or share under certain US state privacy laws, and you can opt out by contacting us.

Cookies

We use cookies and similar technologies for site functionality, analytics and advertising. You can control cookies through your browser settings.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, and to opt out of certain sharing. If you are in the European Economic Area, the United Kingdom or Switzerland, you may also have rights under applicable data protection law (such as the GDPR), including the right to object to or restrict processing, to data portability, and to lodge a complaint with your local data protection authority. To make a request, email support@mergenora.com.

Data retention and security

We keep personal information only as long as needed for the purposes described here or as required by law, and use reasonable measures to protect it.

International processing

Your information may be processed in countries other than where you live, including the United States and Türkiye.

Contact

Questions about this policy? Email support@mergenora.com.